# Introduction Hotel Royal Hills ("we," "our," "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully to understand our views and practices regarding your personal data.
# Information We Collect We may collect and process the following data about you:
**Personal Identification Information**: Name, email address, phone number, postal address, and payment information.
**Reservation Details**: Booking dates, room preferences, and special requests.
**Technical Data**: IP address, browser type, operating system, and other technical information.
**Usage Data**: Information about how you use our website and services.
# How We Collect Information We collect information in the following ways:
**Directly from You**: When you make a reservation, fill out forms on our website, subscribe to our newsletter, or contact us.
**Automatically**: As you navigate through the site, information collected through cookies, web beacons, and other tracking technologies.
**From Third Parties**: Such as travel agencies, booking platforms, and other third-party services.
# Use of Your Information We use the information we collect for the following purposes:
**To Process Reservations**: Manage bookings, process payments, and provide customer service.
**To Improve Our Services**: Analyze usage patterns to enhance user experience and improve our services.
**To Communicate with You**: Send confirmations, updates, promotional materials, and respond to inquiries.
**To Ensure Security**: Monitor and ensure the security of our website and services.
**Legal Obligations**: Comply with legal and regulatory requirements.
# Sharing Your Information We may share your information with:
**Service Providers**: Third parties that perform services on our behalf, such as payment processing, data analysis, and marketing assistance.
**Business Partners**: Partners with whom we collaborate for special offers or joint services.
**Legal Authorities**: When required by law or to protect our rights, property, or safety.
# Data Security We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
# Your Rights You have the following rights regarding your personal data:
**Access**: Request access to the personal data we hold about you.
**Correction**: Request correction of any inaccurate or incomplete data.
**Deletion**: Request deletion of your personal data, subject to certain conditions.
**Restriction**: Request restriction of processing your personal data.
**Objection**: Object to the processing of your personal data for direct marketing purposes.
**Portability**: Request the transfer of your personal data to another party.
# Cookies We use cookies and similar tracking technologies to enhance your experience on our website. You can control the use of cookies through your browser settings. For more information, please see our [Cookie Policy].
# Changes to This Privacy Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
# Contact Us If you have any questions or concerns about this Privacy Policy, please contact us at: Hotel Royal Hills, Naigaon, Maharashtra
Phone: 093095 11330
Email: info@hotelroyallhills.in
By staying at Hotel Royal Hills, you acknowledge that you have read, understood, and agree to these privacy policy.