# 1. Introduction
Welcome to Hotel Royal Hills. By accessing our services and facilities, you agree to comply with and be bound by the following terms and conditions.
# 2. Reservations
**Booking Confirmation**: All reservations must be confirmed with a valid credit card.
**Check-in/Check-out**: Check-in time is 12:00 PM and check-out time is 10:00 AM. Early check-in and late check-out are subject to availability and additional charges.
# 3. Payment
**Deposit**: A deposit may be required at the time of booking. Full payment is due upon check-in.
**Accepted Methods**: We accept cash, credit cards, and online payments.
# 4. Cancellation Policy
**Standard Rooms**: Cancellations made 48 hours before the check-in date will incur no charges. For cancellations made within 48 hours of the check-in date, one night's stay will be charged.
**Non-Refundable Rates**: Bookings at special rates are non-refundable and cannot be modified.
# 5. Room Policies
**Occupancy**: Maximum occupancy is specified for each room type. Extra guests may incur additional charges.
**No Smoking**: Smoking is strictly prohibited in all rooms. A cleaning fee will be charged for any violations.
**Pets**: Pets are not allowed unless specified under certain conditions.
# 6. Guest Responsibilities
**Conduct**: Guests are expected to conduct themselves in a respectful manner. Any damage to property or disturbance to other guests may result in eviction and additional charges.
**Valuables**: The hotel is not responsible for the loss of valuables. Safes are provided in rooms for your convenience.
# 7. Privacy Policy Your personal information is collected solely for the purpose of providing our services and will not be shared with third parties without your consent, except as required by law.
# 8. Liability
**Damage and Loss**: The hotel is not liable for any personal injury, loss, or damage to property occurring within the hotel premises.
**Force Majeure**: The hotel is not responsible for any failure to perform its obligations due to causes beyond its reasonable control.
# 9. Dispute Resolution Any disputes arising out of or relating to these terms and conditions will be resolved through amicable negotiation. If a resolution cannot be reached, the dispute will be settled in the jurisdiction of Naigaon, Maharashtra.
# 10. Modifications The hotel reserves the right to modify these terms and conditions at any time without prior notice. Guests are advised to review these terms periodically.
# 11. Contact Information For any queries or concerns regarding these terms and conditions, please contact us at:
Hotel Royal Hills, Naigaon, Maharashtra
Phone: 093095 11330
Email: info@hotelroyallhills.in
By staying at Hotel Royal Hills, you acknowledge that you have read, understood, and agree to these terms and conditions.
# 2. Reservations
**Booking Confirmation**: All reservations must be confirmed with a valid credit card.
**Check-in/Check-out**: Check-in time is 12:00 PM and check-out time is 10:00 AM. Early check-in and late check-out are subject to availability and additional charges.
# 3. Payment
**Deposit**: A deposit may be required at the time of booking. Full payment is due upon check-in.
**Accepted Methods**: We accept cash, credit cards, and online payments.
# 4. Cancellation Policy
**Standard Rooms**: Cancellations made 48 hours before the check-in date will incur no charges. For cancellations made within 48 hours of the check-in date, one night's stay will be charged.
**Non-Refundable Rates**: Bookings at special rates are non-refundable and cannot be modified.
# 5. Room Policies
**Occupancy**: Maximum occupancy is specified for each room type. Extra guests may incur additional charges.
**No Smoking**: Smoking is strictly prohibited in all rooms. A cleaning fee will be charged for any violations.
**Pets**: Pets are not allowed unless specified under certain conditions.
# 6. Guest Responsibilities
**Conduct**: Guests are expected to conduct themselves in a respectful manner. Any damage to property or disturbance to other guests may result in eviction and additional charges.
**Valuables**: The hotel is not responsible for the loss of valuables. Safes are provided in rooms for your convenience.
# 7. Privacy Policy Your personal information is collected solely for the purpose of providing our services and will not be shared with third parties without your consent, except as required by law.
# 8. Liability
**Damage and Loss**: The hotel is not liable for any personal injury, loss, or damage to property occurring within the hotel premises.
**Force Majeure**: The hotel is not responsible for any failure to perform its obligations due to causes beyond its reasonable control.
# 9. Dispute Resolution Any disputes arising out of or relating to these terms and conditions will be resolved through amicable negotiation. If a resolution cannot be reached, the dispute will be settled in the jurisdiction of Naigaon, Maharashtra.
# 10. Modifications The hotel reserves the right to modify these terms and conditions at any time without prior notice. Guests are advised to review these terms periodically.
# 11. Contact Information For any queries or concerns regarding these terms and conditions, please contact us at:
Hotel Royal Hills, Naigaon, Maharashtra
Phone: 093095 11330
Email: info@hotelroyallhills.in
By staying at Hotel Royal Hills, you acknowledge that you have read, understood, and agree to these terms and conditions.